August 4th, 2009 by Arjan Olsder Posted in Platforms: iOS | No Comments »
The whole storm around Google's Google Voice app seems far from over as Apple has pulled several similar apps offline. As a result, consumers are filing complaints and Apple expects iPhone developers to cover the refunds.
This step from Apple impacts on the whole development industry. Consumers who have a pulled app installed, can keep using it. Developers however are not able to keep supporting the pulled app with bugfixes and, gain no more revenues from direct sales.
"Apple made it impossible for our customers to receive the fixes, updates, and support by pulling the app. We were fulfilling our end of the bargain. Why should those refunds come out of our pocket?" says Duerr. "The refund issue and lack of respect for our mutual customers has further soured us on the belief that Apple cares at all about their developers