March 19th, 2012 by Arjan Olsder Posted in Platforms: AndroidOS | No Comments »
The industry complaint over and over when Google introduced the 48-hour refund policy in the early years of Android. Since then, the refund period was limited to 15 minutes and this is about to cause a new headache for the company.
Two Californian consumers, Dodd Harris and Stephen Sabatino, both downloaded a faulty app from Android Market (now Google Play) and didn’t manage to ask for a refund before the first 15 minutes were over.
With the class action lawsuit, the two are seeking damages for all US Android users that ran into this sort of trouble due to the strict time limit on refunds. Of course it’s to question if Google is responsible for the quality delivered by developers that put their apps into Google’s basket. At the same time, the outcome of the lawsuit might have a huge impact on all U.S. based app stores.